Load Balance with TCP Fast Open
Shaka Maintenance Agreement is a yearly subscription associated to any Shaka product. A valid maintenance agreement entitles you the following maintenance services:
Get the latest product upgrades and new product feature sets. Stay up to date and secure with Shaka’s firmware updates, ensuring you have the latest fixes, security updates and functionality.
Stay protected against the latest application threats with up to date application security patterns.
Hourly antivirus updates, deliver up to date malware signatures to your product, ensuring you have the latest and most comprehensive protection.
Automatically get the latest geographic IP information downloaded to your Ishlangu units, keeping you up-to-date with your users' geographic locations.
Shaka's dedicated support ensures that an organization's network is running at its peak performance by providing the highest level of 24x7 technical support for mission-critical environments.
If you require technical assistance, please verify that the system on which you need technical support has a valid Maintenance subscription. If it does, you can contact the Shaka Support Center by logging into the Shaka Support Portal and logging a ticket.