Protecting the
Important Bits


Shaka Services and Support

Shaka Services and Support

Shaka Maintenance Agreement is a yearly subscription associated to any Shaka product. A valid maintenance agreement entitles you the following maintenance services:

Firmware Updates

Get the latest product upgrades and new product feature sets. Stay up to date and secure with Shaka’s firmware updates, ensuring you have the latest fixes, security updates and functionality.

Security Signatures

Stay protected against the latest application threats with up to date application security patterns.

Antivirus Updates

Hourly antivirus updates, deliver up to date malware signatures to your product, ensuring you have the latest and most comprehensive protection.

Geo-IP Signatures

Automatically get the latest geographic IP information downloaded to your Ishlangu units, keeping you up-to-date with your users' geographic locations.

Technical Support

Shaka's dedicated support ensures that an organization's network is running at its peak performance by providing the highest level of 24x7 technical support for mission-critical environments.

How do I get support?

If you require technical assistance, please verify that the system on which you need technical support has a valid Maintenance subscription. If it does, you can contact the Shaka Support Center by logging into the Shaka Support Portal and logging a ticket.

Lastest news

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HTTP/2 Load Balancer

Mitigate Microsoft's MS15-034 DoS

What we do

  • Load Balancer
  • Firewall
  • Web Acceleration
  • Web Security
  • Application Scalability
  • Application Delivery

Get in touch

  • Elgar Drive
    Witham Essex
    CM8 1QD
    United Kingdom
  • +44 203 397 2168
  • shakatechs